By just having been a parent myself I can help others - it's a great feeling!

- A volunteer

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Official Details


Across the UK thousands of Home-Start volunteers visit families at home each week, supporting parents in situations as diverse as isolation, bereavement, multiple births, illness, disability or who are just finding parenting a struggle. They provide non-judgemental practical and emotional support and help build the family’s confidence and ability to cope. Home-Start runs more services and has more volunteers supporting more families than any other family support charity in the UK.

All Home-Start schemes are supported by Home-Start UK, which provides training for staff, volunteers and trustees, information and guidance on governance, legal and human resources issues and help with fundraising and communications.

A quick guide to becoming a Home-Start family volunteer

  • You must be a parent or have parenting experience.
  • As a Home-Start volunteer you will support a family by visiting them at home for around two hours, once a week.
  • You should be able to commit at least six months of your time to Home-Start.
  • You should have a non-judgemental attitude and understand about the pressures of bringing up a family.
  • You must understand that your support for families is completely confidential.
  • You will have to attend our free Volunteer Preparation Course with other new volunteers before meeting your first family.
  • Travel expenses are paid during training and while you support a family, and help with childcare costs may also be available.
  • If you want to, you may be able to take up the option of your training being formally recognised through accreditation with CERTA the Open College Network.
  • You will have to undergo a criminal record check (DBS) at enhanced level.
  • You will be supported by your Home-Start Organiser during the time you are visiting families with supervision meetings every six weeks.
  • On-going training is available throughout the year on specialist topics and updates, some delivered by specialist external faciliators. Training calendar for 2017

More questions?

Click here to find the answers to frequently asked questions.

How can I find out more?

If you wish to find out more details, please contact Jane on 01305 265072 or email us.